Messaging & Notifications
Every party, always informed.
One notification engine covers every operational domain: bookings, stock, transport, BOL, manifests, inspections, and quotations. Delivered by email, SMS, WhatsApp, and in-portal alerts, automatically, when the event fires.
4 Delivery Channels
Email via Mailjet, SMS via CM.com, WhatsApp messaging, and real-time in-portal alerts, all from one notification engine.
Event-Triggered Automation
One rule engine covers all operational domains: booking confirmations, stock gate-in and gate-out, transport dispatches, BOL releases, manifest submissions, inspection completions, and quotation outcomes. Configure a rule once and it fires across every domain.
Delivery Tracking
Email open tracking and SMS delivery receipts via Mailjet and CM.com. Know exactly which notifications reached their recipient.
Multi-channel notification delivery
Send notifications through the channel that works for each recipient. Email via Mailjet for formal communications. SMS via CM.com for time-critical alerts. WhatsApp for field teams and drivers. In-portal alerts for logged-in users, all triggered automatically from the same event.
Multi-channel notification delivery
Send notifications through the channel that works for each recipient. Email via Mailjet for formal communications. SMS via CM.com for time-critical alerts. WhatsApp for field teams and drivers. In-portal alerts for logged-in users, all triggered automatically from the same event.
Email: Mailjet
Transactional email with bounce tracking, click tracking, and delivery webhooks, so you know exactly when messages were opened and which links were clicked.
SMS: CM.com
SMS notifications with delivery status webhooks from CM.com, confirming when the SMS was delivered to the device, not just submitted to the carrier.
In-Portal Alerts
Real-time alerts inside the Digital Portal, surfaced alongside the relevant booking or shipment for logged-in customers and agents. No email required for time-sensitive updates.
Event-triggered across the full logistics lifecycle
One rule engine spans all eight operational domains: booking, stock, transport, BOL, manifest, parcel, inspection, and quotation. When any event fires in any of these domains, the matching notification goes out automatically with live data from the triggering record. Competitors require per-module notification configuration; Logisoft handles all of them from the same engine.
Event-triggered across the full logistics lifecycle
One rule engine spans all eight operational domains: booking, stock, transport, BOL, manifest, parcel, inspection, and quotation. When any event fires in any of these domains, the matching notification goes out automatically with live data from the triggering record. Competitors require per-module notification configuration; Logisoft handles all of them from the same engine.
Booking Events
Booking confirmed, amended, or cancelled: notify the customer and destination agent immediately.
Vessel & Tracking Milestones
Vessel departure, arrival, ETA change, and unit discharge: notify all relevant parties automatically.
Customs & Document Events
Customs declaration accepted or rejected, BOL released, invoice ready: trigger document-ready alerts the moment the status changes.
Stock, Transport & Inspection Events
Gate-in, gate-out, transport dispatch, inspection completed, and parcel received: trigger notifications the moment the yard or transport event is recorded, without any manual step.
Account & Payment Events
User registration approval, payment receipts, and quotation outcomes: notify the relevant parties without manual follow-up.
Templates, Groups, and Scheduled Jobs
Templates configured per event, language, and recipient role. Live variables pull booking reference, VIN list, vessel name, and ETD/ETA directly. Opt-out is enforced per group via the Digital Portal. Scheduled jobs send daily digests, weekly statements, or monthly reports at configured times.
Templates, Groups, and Scheduled Jobs
Templates configured per event, language, and recipient role. Live variables pull booking reference, VIN list, vessel name, and ETD/ETA directly. Opt-out is enforced per group via the Digital Portal. Scheduled jobs send daily digests, weekly statements, or monthly reports at configured times.
Delivery tracking and audit trail
Every notification is logged with delivery status, timestamp, and recipient. Email open tracking and SMS delivery receipts are captured via Mailjet and CM.com. Full notification history per booking is searchable by operations and support teams.
Delivery tracking and audit trail
Every notification is logged with delivery status, timestamp, and recipient. Email open tracking and SMS delivery receipts are captured via Mailjet and CM.com. Full notification history per booking is searchable by operations and support teams.